{"id":990,"date":"2020-10-29T09:56:32","date_gmt":"2020-10-29T09:56:32","guid":{"rendered":"https:\/\/bik-ag.ch.tiberius.sui-inter.net\/agbs\/"},"modified":"2021-03-19T05:28:10","modified_gmt":"2021-03-19T05:28:10","slug":"agbs","status":"publish","type":"page","link":"https:\/\/bik-ag.ch\/en\/agbs\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kmfusmkm-5aeeead3df85f47a16321fac219c18d4\">\n#top .av-special-heading.av-kmfusmkm-5aeeead3df85f47a16321fac219c18d4{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kmfusmkm-5aeeead3df85f47a16321fac219c18d4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kmfusmkm-5aeeead3df85f47a16321fac219c18d4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kmfusmkm-5aeeead3df85f47a16321fac219c18d4 av-special-heading-h2 blockquote modern-quote  avia-builder-el-0  el_before_av_toggle_container  avia-builder-el-first '><h2 class='av-special-heading-tag '  >Terms of Service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='togglecontainer av-kgunkhuf-eff7c30d8fc253a7ed0f9f6d2f2d664a  avia-builder-el-1  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-av_toggle-99ccd1d1f7116501a9bdc00a3d7c53c3' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"1. Scope\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 1. Scope\" data-aria_expanded=\"Click to collapse: 1. Scope\">1. Scope<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>The general terms and conditions (hereinafter referred to as &#8220;GTC&#8221;) apply to all orders and contracts concluded via the BIK-AG online shop (hereinafter referred to as &#8220;BIK&#8221;) (hereinafter referred to as &#8220;order&#8221;).<br \/>\nBIK reserves the right to change the terms and conditions. The version of the General Terms and Conditions applicable at the time of the order is decisive and cannot be unilaterally changed for this order.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-a3b4dbb527dac040934ad12b427c116f' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"2. Offer\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 2. Offer\" data-aria_expanded=\"Click to collapse: 2. Offer\">2. Offer<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>The offer is aimed at natural customers with residence or\u00a0legal clients based in Switzerland, Liechtenstein, Germany, Austria, France and Italy.\u00a0Deliveries are only made to addresses in Switzerland, Liechtenstein, Germany, Austria, France and Italy.<br \/>\nThe offer is valid as long as it can be seen in the online shop and \/ or stocks last.\u00a0Price and range changes are possible at any time.\u00a0The images shown in advertising, brochures, in the online shop, etc., as well as all information on the products are used for illustration and are non-binding.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-e24b03cf33f83b137f45aa60f5dcb6c9' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"3. Prize\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 3. Prize\" data-aria_expanded=\"Click to collapse: 3. Prize\">3. Prize<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>The prices are in Swiss Francs, including value added tax (VAT).<br \/>\nThe price in the online shop at the time of the order is decisive.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-98cb1cc0efce41d082592b46042c686e' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"4. Order \" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 4. Order \" data-aria_expanded=\"Click to collapse: 4. Order \">4. Order <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>The presentation of the products in the online shop is not a legally binding application, but a non-binding online catalog or a non-binding invitation to customers to order the product in the online shop.\u00a0BIK reserves the right to restrict the delivery quantities and not to execute the delivery if the order is unusually large.<br \/>\nAn order is considered an offer to BIK to conclude a contract.<br \/>\nFor the first order, the total amount of the shopping cart must not exceed CHF 2,000 (payment by credit card) or CHF 700 (payment by payment slip).<br \/>\nAfter submitting the order, customers automatically receive a confirmation of receipt, which documents that the order has been received by BIK.\u00a0Customers can only add to or cancel the order until it is processed in our logistics centers.<br \/>\nBIK is free to refuse orders in whole or in part without giving reasons.\u00a0In this case, the customer will be informed and any payments already made will be refunded.\u00a0Further claims are excluded; in particular, the non-deliverable products will not be forwarded.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-18c4ddac039eb5a32cf1f41165c6bfbd' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"5. Delivery Costs\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 5. Delivery Costs\" data-aria_expanded=\"Click to collapse: 5. Delivery Costs\">5. Delivery Costs<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>Delivery costs for Switzerland and Lichtenstein<br \/>\nfrom CHF 100.- free of charge, below CHF 100.- CHF 2.- per order.<\/p>\n<p>Delivery costs for Germany, Austria.\u00a0Italy and France<br \/>\nflat rate Fr 4.- per order.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-d3844523a71ab824d4153d74eb444f34' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"6. Payment Options\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 6. Payment Options\" data-aria_expanded=\"Click to collapse: 6. Payment Options\">6. Payment Options<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>Payments must be made in Swiss Francs.<\/p>\n<p><strong>Purchase on invoice:<\/strong><\/p>\n<ul>\n<li>Orders in Switzerland and Lichtenstein can be made on account.\u00a0The order is accompanied by a payment slip which must be paid within 30 days.<\/li>\n<li>Before delivering the order, BIK carries out a credit check, as the advance payment by BIK is associated with a risk of default.\u00a0BIK can exclude the payment option purchase on account without giving reasons.\u00a0When buying on account, customers must have their place of residence or\u00a0Are based in Switzerland or Liechtenstein.<\/li>\n<li>In the event of default in payment, BIK reserves the right to charge reminder fees and default interest.\u00a0All expenses incurred in connection with the collection of overdue claims are borne by the customer.\u00a0In the event of unsuccessful reminders, the invoice amounts can be assigned to a company commissioned with the collection.\u00a0The company entrusted with the collection will assert the outstanding amounts in its own name and for its own account and can charge additional processing fees and default interest from the due date.<\/li>\n<\/ul>\n<p><strong>Electronic means of payment:<\/strong><\/p>\n<ul>\n<li>the order can be placed using the electrical payment methods made available on the website.<\/li>\n<\/ul>\n<p><strong>Refunds, Credits, Credits<\/strong><\/p>\n<p>If the customer is entitled to a refund or other credit, these will be refunded to the customer or, if available, credited to the customer&#8217;s account.<br \/>\nBIK vouchers cannot be sold or auctioned under any circumstances.\u00a0Only one voucher can be used per order.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-254fc309e1758ae0aa9f00f31d3ec107' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"7. Conclusion of a contract\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 7. Conclusion of a contract\" data-aria_expanded=\"Click to collapse: 7. Conclusion of a contract\">7. Conclusion of a contract<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>A contract is concluded when BIK processes the order.\u00a0If the order cannot be carried out, the customer will receive a notification by email.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-530b5ac5f24f4d7182e3556536c68f73' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"8. Services &amp; Warranties\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 8. Services &amp; Warranties\" data-aria_expanded=\"Click to collapse: 8. Services &amp; Warranties\">8. Services &amp; Warranties<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><h3>Services<\/h3>\n<p><strong>All costs of the services are included in the purchase price<\/strong><\/p>\n<p>Included in the BIK services are:<\/p>\n<ol>\n<li>All key returns as soon as they arrive at BiK<\/li>\n<li>For security reasons, returns are made by registered mail<\/li>\n<li>All address changes<\/li>\n<li>Free replacement of the trailer if it is lost or if it becomes illegible<\/li>\n<li>The trailer can be transferred to another person for free<\/li>\n<\/ol>\n<h3>warranty<\/h3>\n<ol>\n<li>The personal code number is top secret<\/li>\n<li>Bik guarantees you full data protection<\/li>\n<li>The service is guaranteed for the entire term, since even in the event of the BiK being dissolved (since 1982), the services are guaranteed to the customer by the Swiss Association of Key Funds (SSFV)<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-061d5a7d274663b6e1fb2a602c600b91' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"9. Applicable court and place of jurisdiction\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 9. Applicable court and place of jurisdiction\" data-aria_expanded=\"Click to collapse: 9. Applicable court and place of jurisdiction\">9. Applicable court and place of jurisdiction<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>Substantive Swiss law is applicable to the legal relationship between BIK and customers, excluding conflict of law norms and the Vienna Sales Convention.<br \/>\nThe place of jurisdiction for natural persons and legal entities is Bern.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-8de4c66505009e500d015a24d8c04585' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above '  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"10. Contact \/ Customer Support\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: 10. Contact \/ Customer Support\" data-aria_expanded=\"Click to collapse: 10. Contact \/ Customer Support\">10. Contact \/ Customer Support<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color ' ><p>You have a question?\u00a0Check out our\u00a0<a href=\"https:\/\/bik-ag.ch.tiberius.sui-inter.net\/faq\/\">FAQ<\/a>\u00a0!\u00a0Here you will find the most frequently asked questions and answers.<\/p>\n<p>If you have\u00a0<a href=\"mailto:info@bik-ag.ch\">any<\/a>\u00a0questions, please contact the BIK customer service e-mail\u00a0<a href=\"mailto:info@bik-ag.ch\">info@bik-ag.ch<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-990","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bik-ag.ch\/en\/wp-json\/wp\/v2\/pages\/990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bik-ag.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bik-ag.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bik-ag.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bik-ag.ch\/en\/wp-json\/wp\/v2\/comments?post=990"}],"version-history":[{"count":0,"href":"https:\/\/bik-ag.ch\/en\/wp-json\/wp\/v2\/pages\/990\/revisions"}],"wp:attachment":[{"href":"https:\/\/bik-ag.ch\/en\/wp-json\/wp\/v2\/media?parent=990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}